Coaching Case Study

Client: Fortune 500 Technology Firm.

The Need: President of largest business unit accounting for over half of firm’s sales and profit. Incredible external presence in market and with clients; track-record of substantial results, execution and growth; great subject-matter expertise. A very intimidating, assertive, demanding, competitive and hands-on style that impacted the ability to attract and retain current and future leaders, including the need to add talent to assist in the innovation of new products, technologies and solutions.

Result:Chuck Mollor focused on increasing the President’s awareness and utilization of
emotional intelligence, and to increase consistency with all stakeholder interactions.  Chuck helped the client find balance between execution, and motivating and developing future leaders and talent, as well as evolving the willingness to bring in external talent to address skill/talent shortages. There was a need to increase capacity for innovation, to let go of day-to-day operational management, to expand potential successors at many levels, and to empower and mentor direct reports. The result is business is performing at all time highs and 24 months later, key stakeholders assessed incredibly significant improvement in President’s key leadership competencies.

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